Medical clinic manager job description

This post includes 3 parts: duties list, job qualification and job description writing tips for Medical clinic manager in details. A complete job description concludes Medical clinic manager key duties/responsibilities, Medical clinic manager job qualifications (knowledge, education, skills, abilities, experience…KSA model) and other ones such as daily tasks, key activities, key/core competencies, job functions/purpose…

I. List of Medical clinic manager duties:

1. Proficient in, abides by and enforces all Company policies, procedures and initiatives.
2. Manages, performs and/or assists with patient processing, check in/out, and case management.
3. Holds, leads and develops topic agendas for Center team meetings.
4. Reviews and monitors Center activities; recommends changes in, or better utilization of facility's services, equipment and staff.
5. Establishes and/or maintains work schedules and assignments of resident non-licensed and/or professional staff members.
6. Authorizes and/or performs purchase of supplies in accordance with Company guidelines; checks in deliveries by reconciling packing slips against purchase orders and sends approved and/or corrected originals to the corporate office for payment.
7. Meets, enforces and sets goals and standards for self and staff that is consistent with those of upper management.
8. Conducts employee evaluations, provides counseling, performs disciplinary actions and terminations, plans/ensures new hire training and staff development and, forwards appropriate and complete documentation to HR in a timely manner.
9. Maintains with constant review for accuracy and quality, patient medical records in accordance with policy and procedures.
10. Maintains, performs and reports equipment upkeep records and needs, cash receipts, daily Medisoft charge entries, and all other daily, weekly and monthly requirements and/or requests.
11. Establishes and maintains communication between insurance carriers, medical providers, patients and the like, and acts as the primary liaison between employers and Center.
12. Recognizes and diffuses problematic situations before they occur. Provides intervention, resolution of client issues and problems; informs appropriate members of management within one business day of knowledge of such.
13. Works within the established patient referral network and follows guidelines of patient workers’ compensation carrier.
14. Ensures procedures and treatments are performed by appropriately trained, licensed and/or certified staff in accordance with Company and/or other regulatory requirements in such areas as DOT, ADA, BAT, Drug Screen Collection, X-ray, etc.
15. Works in conjunction with the CBO to ensure appropriate, accurate and timely reimbursement for all services rendered.
16. Coordinates and requests Center staffing based on budgetary, patient flow, employee illness/vacation and other relevant factors.
17. Performs ancillary duties to include front and back office support as mandated by patient flow and/or Center needs.

II. List of Medical clinic manager qualifications

1. Bachelor's Degree in Business Administration or any healthcare field a must.
2. Previous experience managing (or assisting) a Med-Legal or Orthopedic Practice (Workers' Comp.) preferred but not required.
3. Highly organized and has the ability to manage a busy practice of med-legal orthopedic doctors with regards to patient tracking, scheduling, updating and follow-ups, and ensuring that all patient requirements and processes of med-legal cases are met and delivered within deadline.
4. Must be result-oriented and always striving to get the job done accurately and on time.
5. Must be detail-oriented and meticulous, has the ability catch errors and correct them accordingly, with regards to reports and other documentation for patient cases.
6. Must have excellent communication skills and the confidence to coordinate on behalf of the doctors and/or patients.
7. Ability to complete administrative tasks timely and with accuracy.
8. Must be able to handle a fast-paced and challenging work environment.
9. Must be a good multi-tasker, sharp and trainable.

III. Tips to write job description

1. Too-long job description:

Looking at a too-long job description can frighten the candidates off and drive the away. A job description, no matter how important the job is, should not be included in more than 3 pages. If one focuses on too many things at a time, he shall definitely lose focus on the main items and get overwhelmed by the remaining; So, keep it concisely.

2. Too-short job description:

While too-long can be a problem, too-short is more a problem. It will ruin the meaning of the job description. A too-short one means it lacks necessary details and therefore, the candidate will not be able to understand while reading it.

3. Listing unnecessary functions or job duties:

Just classifying these into the “others” category will save you a lot of effort and space. On the other hand, the job description will become more dilute and easy to be neglected.

4. Key functions

Not listing key functions as required for the job can be a fatal mistake to a job description.

5. Grammar and spelling

Poor grammar and having spelling errors can ruin the job description, too. Never think that as you are the employer, you may have the right to make grammar or spelling errors while requires other not to. A job description with such errors is easily to be mistaken as a fake or ghost ads; as a result, the candidate will turn away from it.

6. Not specific enough:

Be specific and concise; if you don’t address the specific, then what the job description is for. It is for the candidate to understand just exactly what he needs to do or needs to have. Lacking details can confuse the candidates very well.

7. Not having the job description reviewed by others:

This is also a common mistake. One may be subject to bias, but more than one, especially with the help of those external advisor, the job description can be more perfect.

8. Using buzzwords or abbreviations:

In fact, it is not necessary at all to use such in a job description.

9. Using slang or legal words:

Just use common wording to communicate with others and don’t do anything extraordinarily.

10. Not updating the job description:

The same job may require different duties and responsibilities in different times, so, you cannot use the same job description for 2 different times.

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