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Medical secretary job descriptin

In this pst, yu can ref jb descriptin f Medical secretary in details A cmplete jb descriptin cncludes Medical secretary key duties/respnsibi...

In this pst, yu can ref jb descriptin f Medical secretary in details A cmplete jb descriptin cncludes Medical secretary key duties/respnsibilities, Medical secretary jb qualificatins (knwledge, educatin, skills, abilities, experience…KSA mdel) and ther nes such as daily tasks, key activities, key/cre cmpetencies, jb functins/purpse…

I List f Medical secretary duties:

1.          Cancel and reschedule patients when necessary
2.          Schedule appointments for patients, following office protocols for access to care
3.          Schedules all follow up appointments as directed by the providers or as indicated on encounter forms
4.          Document verbal conversations with patients when appropriate
5.          Document information into patient record in an accurate, legible and timely manner
6.          Obtain prior authorization based on insurance requirements
7.          Organize and monitor provider's daily schedule
8.          Process patients prescriptions
9.          Responsible for answering overflow of phone calls and direct appropriately
10.      Process incoming telephone calls/messages based on office policy and procedure
11.      Keep up to date and informed on company/office policies and procedures through staff meetings, correspondence, etc.
12.      Keep up to date and informed with participating insurance carriers according to the registration manual
13.      Must be aware of patient confidentiality and bring any concerns to the site manager
14.      Communicate any patient concerns or complaints to the Site Manager
15.      Adhere to infection control/safety guidelines, and confidentiality policies
16.      Other duties may be assigned to meet business needs

II List f Medical secretary qualificatins

1.           High schl diplma.
2.          At least 2 years f experience as a medical secretary.
3.          Knwledge f managed care carriers, third party insurance cmpanies, Medicare, and Medicaid.
4.          Experience with (r willingness t learn) the Weill Crnell cmputer systems, including Epic sftware.
5.          Bachelr''s degree.
6.          Demnstrated cmputer prficiency including MS ffice Suite.
7.          Demnstrated ability t multi-task and priritize in a fast-paced envirnment.
8.          Demnstrated strng cmmunicatin and interpersnal skills; demnstrated ability t interact with multiple cnstituencies and exercise "peple skills".
9.          Demnstrated rganizatinal skills and ability t pay clse attentin t detail.
10.      Demnstrated experience using cmputerized appintment scheduling systems and/r Electrnic Medical Recrd systems.
11.      Demnstrated ability t quickly adapt t a new envirnment and remain flexible as changing needs arise.

III. Tips to write job description

1. Too-long job description:

Looking at a too-long job description can frighten the candidates off and drive the away. A job description, no matter how important the job is, should not be included in more than 3 pages. If one focuses on too many things at a time, he shall definitely lose focus on the main items and get overwhelmed by the remaining; So, keep it concisely.

2. Too-short job description:

While too-long can be a problem, too-short is more a problem. It will ruin the meaning of the job description. A too-short one means it lacks necessary details and therefore, the candidate will not be able to understand while reading it.

3. Listing unnecessary functions or job duties:

Just classifying these into the “others” category will save you a lot of effort and space. On the other hand, the job description will become more dilute and easy to be neglected.

4. Key functions

Not listing key functions as required for the job can be a fatal mistake to a job description.

5. Grammar and spelling

Poor grammar and having spelling errors can ruin the job description, too. Never think that as you are the employer, you may have the right to make grammar or spelling errors while requires other not to. A job description with such errors is easily to be mistaken as a fake or ghost ads; as a result, the candidate will turn away from it.

6. Not specific enough:

Be specific and concise; if you don’t address the specific, then what the job description is for. It is for the candidate to understand just exactly what he needs to do or needs to have. Lacking details can confuse the candidates very well.

7. Not having the job description reviewed by others:

This is also a common mistake. One may be subject to bias, but more than one, especially with the help of those external advisor, the job description can be more perfect.

8. Using buzzwords or abbreviations:

In fact, it is not necessary at all to use such in a job description.

9. Using slang or legal words:

Just use common wording to communicate with others and don’t do anything extraordinarily.

10. Not updating the job description:

The same job may require different duties and responsibilities in different times, so, you cannot use the same job description for 2 different times.


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