Training director job description

This post includes 3 parts: duties list, job qualification and job description writing tips for Training director in details. A complete job description concludes Training director key duties/responsibilities, Training director job qualifications (knowledge, education, skills, abilities, experience…KSA model) and other ones such as daily tasks, key activities, key/core competencies, job functions/purpose…

I. List of Training director duties:

1. Interface with market leaders to develop training strategies and plans.
2. Passionate about identifying problems that can be solved by training (i.e. product knowledge and skill gaps).
3. Produce Optum-wide solution training materials along continuum of general knowledge to certification.
4. Excellent communication, accountability and relationship skills with both internal customers and colleagues.
5. Confers with Senior Leadership with gathered data to identify and develop new initiatives to improve process and productivity. Partner with other training leads to create Optum solution materials that can be delivered intact or in modules (via all modality) with corresponding knowledge check.
6. Has a vested interest in making a difference in one individual at a time moving a collective team’s abilities forward. Organizes and develops training materials, reference library, testing and evaluation procedures, multimedia visual aids and other educational materials.
7. Deliver training to wide range of employees to arm them with knowledge of company's offerings tied to health trends and needs.
8. Create system to ensure product/solution information is accurate, updated in all forms of training materials.
9. Update on-line materials (brain shars, e-binders, SharePoint site job aids).
10. Develop strong relationships with internal customers and subject matter experts and become known as highly competent, effective, accurate and collaborative.
11. Excellent colleague skills -- working well with colleagues in a dynamic, demanding work environment.
12. Demonstrated follow through using tools to track content updates, needs, delivery and sunset dates.

II. List of Training director qualifications

1. Undergraduate degree or equivalent experience.
2. 5+ years of effective analysis, design, development, delivery and evaluation of training programs.
3. Proficient in PowerPoint.
4. Public speaking experience required. Excellent written and verbal communication skills required. Creative, multi-tasker with a high sense of urgency to meet deadlines while having the ability to produce great quality and experiences.
5. Experience handling all details of creating and deploying training experiences.
6. Healthcare Industry a plus.
7. Experience with Camptasia.
8. OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
9. OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
10. At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
11. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
12. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

III. Tips to write job description

1. Too-long job description:

Looking at a too-long job description can frighten the candidates off and drive the away. A job description, no matter how important the job is, should not be included in more than 3 pages. If one focuses on too many things at a time, he shall definitely lose focus on the main items and get overwhelmed by the remaining; So, keep it concisely.

2. Too-short job description:

While too-long can be a problem, too-short is more a problem. It will ruin the meaning of the job description. A too-short one means it lacks necessary details and therefore, the candidate will not be able to understand while reading it.

3. Listing unnecessary functions or job duties:

Just classifying these into the “others” category will save you a lot of effort and space. On the other hand, the job description will become more dilute and easy to be neglected.

4. Key functions

Not listing key functions as required for the job can be a fatal mistake to a job description.

5. Grammar and spelling

Poor grammar and having spelling errors can ruin the job description, too. Never think that as you are the employer, you may have the right to make grammar or spelling errors while requires other not to. A job description with such errors is easily to be mistaken as a fake or ghost ads; as a result, the candidate will turn away from it.

6. Not specific enough:

Be specific and concise; if you don’t address the specific, then what the job description is for. It is for the candidate to understand just exactly what he needs to do or needs to have. Lacking details can confuse the candidates very well.

7. Not having the job description reviewed by others:

This is also a common mistake. One may be subject to bias, but more than one, especially with the help of those external advisor, the job description can be more perfect.

8. Using buzzwords or abbreviations:

In fact, it is not necessary at all to use such in a job description.

9. Using slang or legal words:

Just use common wording to communicate with others and don’t do anything extraordinarily.

10. Not updating the job description:

The same job may require different duties and responsibilities in different times, so, you cannot use the same job description for 2 different times.

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