Medical office supervisor job description
This post includes 3 parts: duties list, job qualification and job description writing tips for Medical office supervisor in details. A comp...
https://teachingtips247.blogspot.com/2013/07/medical-office-supervisor-job.html
This post includes 3 parts: duties list, job qualification and job description writing tips for Medical office supervisor in details. A complete job description concludes Medical office supervisor key duties/responsibilities, Medical office supervisor job qualifications (knowledge, education, skills, abilities, experience…KSA model) and other ones such as daily tasks, key activities, key/core competencies, job functions/purpose…
I. List of Medical office supervisor duties:
1. Supervises, coordinates and leads the work of assigned clerical staff.
2. Hires, trains, disciplines and supervises staff. Evaluates performance and ensures appraisals are completed on a timely basis.
3. Trains new clerical staff members in department policies and technical procedures.
4. Provides instruction related to new procedures, as required.
5. Approves vacation and holiday time, ensuring adequate department coverage at all times. Submits and reviews departmental payroll sheet.
6. Performs diversified administrative/coordinative duties supporting the Department Head and business operation:
- Composing correspondence, reports, memoranda, etc.
- Scheduling of all business appointments, meetings, etc.;
- Maintaining files and records;
- Taking minutes at meetings;
- Performing receptionist duties;
- Collecting payments;
- Preparing statistical data;
7. Ordering supplies and maintaining inventory.
8. Plans, organizes and facilitates department clerical activities.
9. Reviews, evaluates and modifies clerical systems to maximize productivity and efficiency. Maintains flow and quality of work.
10. Analyzes operating practices (i.e. recordkeeping systems, forms control, office layout, suggestion systems, staff and budgetary requirements, performance standards) to create and/or revise systems / procedures.
11. Maintains and updates division manuals, as necessary. Issues and interprets operating policies.
12. High School Diploma or equivalent, required. Associates Degree or secretarial school graduate, preferred.
13. Minimum of three (3) years progressively responsible administrative support experience, required.
14. Typing 50 wpm, required. Data entry skills, preferred.
15. Working knowledge of PC applications, required.
16. Ability to communicate effectively.
II. List of Medical office supervisor qualifications
1. At least five years billing, posting, and collections experience in a medical office setting
2. At least one year of supervisory experience
3. Prior experience in a centralized billing office environment
4. Experience using integrated electronic medical records billing software
5. Strong reporting experience (generating reports monthly &/or ad hoc)
6. Strong verbal, interpersonal and organizational skills
7. Be detailed-oriented and demonstrate a high level of enthusiasm
8. Have ability to motivate staff, solve problems and overcome obstacles
III. Tips to write job description
1. Too-long job description:
Looking at a too-long job description can frighten the candidates off and drive the away. A job description, no matter how important the job is, should not be included in more than 3 pages. If one focuses on too many things at a time, he shall definitely lose focus on the main items and get overwhelmed by the remaining; So, keep it concisely.
2. Too-short job description:
While too-long can be a problem, too-short is more a problem. It will ruin the meaning of the job description. A too-short one means it lacks necessary details and therefore, the candidate will not be able to understand while reading it.
3. Listing unnecessary functions or job duties:
Just classifying these into the “others” category will save you a lot of effort and space. On the other hand, the job description will become more dilute and easy to be neglected.
4. Key functions
Not listing key functions as required for the job can be a fatal mistake to a job description.
5. Grammar and spelling
Poor grammar and having spelling errors can ruin the job description, too. Never think that as you are the employer, you may have the right to make grammar or spelling errors while requires other not to. A job description with such errors is easily to be mistaken as a fake or ghost ads; as a result, the candidate will turn away from it.
6. Not specific enough:
Be specific and concise; if you don’t address the specific, then what the job description is for. It is for the candidate to understand just exactly what he needs to do or needs to have. Lacking details can confuse the candidates very well.
7. Not having the job description reviewed by others:
This is also a common mistake. One may be subject to bias, but more than one, especially with the help of those external advisor, the job description can be more perfect.
8. Using buzzwords or abbreviations:
In fact, it is not necessary at all to use such in a job description.
9. Using slang or legal words:
Just use common wording to communicate with others and don’t do anything extraordinarily.
10. Not updating the job description:
The same job may require different duties and responsibilities in different times, so, you cannot use the same job description for 2 different times.
